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FAQ's
about ActionLines |
24/7
Community Relations |
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FREQUENTLY
ASKED QUESTIONS
What is the difference between 24-hour
Action
Lines & Call Centre HelpLines?
Call Centres are sales orientated and structured to handle
high call volumes. But as far as Community Relations are concerned,
such HelpLines are neither pro-active nor have knowledge of
specific projects.
Prospectus Corporate is structured to handle
small call volumes with its On Call Managers having sufficient
knowledge of the clients’ businesses to take appropriate
action. We are empowered to take action 24-hours a day. This
level of trust is only possible because we only employ experienced
PR professionals who know each project, its sensitivities
and politics and are skilled at resolving external issues
that can impact on contract delivery. This
empowerment and ability to take ownership of problems sets
Prospectus apart from competitors.
< back
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Tel: 0117
973 4659 |
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Email: enquiries@actionlines.co.uk
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On
Call Manager: 07703 583895
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Our ActionLines are manned
by Public Relations specialists who understand each project.
We act as the interface between the Project Managers and the
community. |
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