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Prospectus is not a Call Centre. It is the centre of excellence for community relations where the public is treated with respect.

Every project is unique with its own environmental challenges and there is no assumption that the client is always right! This requires leadership from senior professionals who understand the issues, can speak with authority and are empowered to act.

So it is no place for telesales staff trained in following scripts!

Each account is led by a manager who has held a senior position within the industry being represented. Technical knowledge and proven communication skills are both essential.

The company is lead by Clive Hammond, who for five years advised CBI members on communications. He also has worked at senior level for blue chip companies in the electricity generation, telecommunication, packaging and retail sectors, plus held a pivotal position in the rail industry.

The Prospectus team is credited with -

• pioneering the first 'green partnership' between a British retailer and a national environmental pressure group;
• founding the UK's 1st commercial environmental group to help chemical companies overcome negative reporting and protest campaigns.